Wednesday, February 4, 2009

Reporter's Notebook

Fuel-saving, time-saving technology

The price of gas has gone down, but there’s as much chance of it staying below $2 as there is of a Northwest drought. So to cut down on travel time and costs, long-term care financial specialist Philip Shields introduced Glance software to his Battle Ground employees.

Glance is a tool that lets users see and access each other’s computer desktops from separate offices (with permission). Shields showed me how Glance works during a recent phone call. After a few mouse clicks, I could see his desktop at my own computer and I watched his mouse click through presentation slides while he explained it all to me over the phone.

It was a little spooky watching a phantom take over my monitor, but the effect was complete. I viewed Shields’ sales information, we communicated effectively and we didn’t have to drive anywhere to do it. Shields used to drive as many as 50,000 business miles per year, but now he’s down to almost zero while reaching clients as far away as Alaska.

“My sales haven’t suffered any, but my gas bill suffered” before, he said.

This post isn’t a Glance endorsement, but I am pleased to hear that such technology is helping local companies save money, make sales and serve clients. What new tools and strategies are you using in your business?

--Charity Thompson can be reached at cthompson@vbjusa.com

3 comments:

VBJ Reporter said...

Posted by site Admin:

To add to your article, my IT company CCSI can repair our computers remotely with the same type of system. They use LogMeIn and my agents and staff can all work from home, but (it’s) like we're sitting right here in our office at our computer. Print and everything. It's great.

-Suzy C.

VBJ Reporter said...

Posted by site Admin:

I love your Just Business Reporter's Notebook email each week. In response to the latest one about Glance software, I wanted to chime in regarding technological strategies that have worked for us here at Vancouver Family Magazine. To begin with, both my business partner and I work from home which allows us valuable family time. Specifically, however, the ability to print postage from my home office computer has been a Godsend. We use Stamps.com, and there may be other providers as well. No more endless trips to the post office!

Nikki Klock
Editor, Vancouver Family Magazine

Carla G. said...

Hi! This is Carla and I work at Glance Networks. We appreciate the mention! Our customers rave about Glance's simplicity and dependability when they use Glance for web demos, online meetings, screen sharing and remote support. We're small and customer-focused. If anyone is interested in a "tour" of the product, just give us a ring. http://www.glance.net.